Yes, international shipping of our gut health test kits is provided to numerous countries. However, due to varying international regulations, customs procedures, and shipping complexities, clients interested in international delivery are advised to c
Orders are typically fulfilled within 6 to 48 hours after being placed. Please note that orders submitted over the weekend, during national holidays, or under harsh weather conditions will be fulfilled within 48 hours following the next business day,
Shipping typically requires between 2 and 5 business days for delivery within the contiguous USA. In certain exceptional circumstances, such as remote locations, adverse weather conditions, or unforeseen logistical challenges, delivery may extend up
You will receive an email notification upon fulfillment of your package, which will include a tracking number and the name of the chosen carrier. For questions pertaining to delays or the current whereabouts of an order, please direct inquiries to th
If the tracking number indicates that an order has been delivered, but you have not yet received it, it is advisable to allow up to 3 additional business days for delivery, as shipping carriers may occasionally scan orders as delivered prematurely. I
Shipping times can occasionally be unpredictable, and some customers may experience unforeseen shipping delays or unusual issues with tracking updates. If there has been no discernible movement in your order or sample tracking for a period of 5 busin
Both shipping to customers and return shipping to the laboratory are included in the purchase price of the test kits.
For direct assistance with tracking or delivery issues, you can contact the carriers:
Due to specific state regulations, laboratory sample collection is restricted within New York State. While the Gut Health Lab Kit can be shipped to New York addresses and completed kits are accepted, samples must be collected outside of New York Stat